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FAQ: Opening a Trading Account & Registering for MyAlpari

1. Why should I register for MyAlpari?

MyAlpari is your personal workspace on our site where you can access the full range of services and tools offered by Alpari FS. In MyAlpari, you will be able to open trading accounts and make deposits/withdrawals.

You can read more about what is offered in MyAlpari in the Trading Terms section.

2. How do I register for MyAlpari?

To register for MyAlpari:

  • Fill out the registration form. Keep in mind that if the personal information you enter is not accurate, you will not be able to access all of our services.
  • You will need to indicate your mobile phone number to receive the confirmation code which will be sent by SMS or automated call. You can choose to receive this code by e-mail, however you will still end up needing to provide your mobile phone number. When you've received the code, enter it in the necessary field and click "Continue".

3. What documents do I need to activate a MyAlpari account?

Your MyAlpari account must be activated in order for you to trade on your account. To activate your account, we require the following documents:

1. Identification

Valid National Identity card or Passport or Driver's Licence

2. Proof of Address

Utility bill or Local Authority Tax bill or Bank/Credit card statement that has been issued within the last six months (online statements, mobile telephone bills and documents which contain a P.O. Box address are not accepted).

4. Do I need to have a telephone password?

A telephone password is the password you will be prompted to provide when placing orders over the phone. You will need to choose a telephone password when opening a trading account. Your telephone password may also be needed for identification purposes.

5. Do I need to provide information about my investment experience?

Yes, we collect information about your investment experience for regulatory reasons and for our company records. Your application will not be affected by this and you can be certain that all information is collected in compliance with the data protection laws.

6. Can I change my personal data after having registered for MyAlpari?

Yes, you can change your personal details at any time in MyAlpari.

7. What are certified copies?

A certified copy is a copy (usually a photocopy) of an original document that has been certified by a bank manager or lawyer/notary as an authentic copy of the original document. The certified copy must include the name, date, signature and address of the person who has performed the certification.

This practice applies only to legal professionals or credit institutions in countries of the European Economic Area and countries which the Advisory Authority for Combating Money Laundering and Terrorist Financing has determined to be applying procedures and measures for the prevention of money laundering and terrorist financing that conform to the European Union Directive.

Moreover, in relation to the above-mentioned entities (e.g. lawyers, banks), Alpari FS will undertake specific measures in relation to the relevant legal professionals and credit institutions, as applicable, as per the relevant provisions of the Directive DI144-2007-08, as amended.

8. What if my proof of address is in someone else's name?

Documents that are in someone else's name are not accepted. We do not accept mobile telephone bills as proof of address. All documents sent to us as proof of address must be dated within the last 6 months.

9. Approximately how long does it take to open a live account?

This depends on how long it takes you to send us the required documents. Once you have submitted the documents, we will contact you within one business day. You may write to us at support@alparifs.com to verify that we have received the documents you sent us.

10. Do you offer joint accounts?

Yes, we do. To open a joint account, please choose "Joint Account" when opening an account.

11. How can I open a live account?

You can open a live account using our convenient and simple online application. Choose the type of account you would like to open from the Trading Terms page, click "Open a Live Account" and fill out the application form.

12. In which currencies do you offer accounts?

Currently we only offer EUR and USD denominated accounts.

13. Can I open more than one account?

Yes. You can have as many accounts as you like, both live and demo.

14. What minimum initial deposit is required to open a live account?

For a standard.mt4 account, there is no minimum deposit.

For an ecn.mt4 account, the minimum initial deposit is 200 USD/EUR.

For a pro.direct account, the minimum initial deposit is 20,000 USD/EUR.

15. Do you offer swap free accounts?

Yes, we do. Instead of being charged interest for holding a position open overnight (a swap), with a swap-free account, you will be charged a fixed amount, which varies by financial instrument (see our Contract Specifications for more ). We currently offer a swap-free version of the standard.mt4 account. To open a swap-free account, log in to MyAlpari (after registering ) and select the "New Account" icon from the Trader's Desktop. In the form, choose "standard.mt4" as your Account Type. A box will appear below, labeled "Overnight commission type". Select "Swap free account with commission charges".

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